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Postlethwaite & Netterville

Ann Hilzim, PMP | Consulting Associate Director


Wtw Aimeefreeman

Ann Hilzim grew up feeling the empowering support of her parents and the strong, positive women in her family. Today, she’s proud to pay forward that support to others through her work identifying solutions at Postlethwaite & Netterville.

“Working in consulting allows me to help clients of all kinds—businesses, government entities, and individuals,” says Ann. “Many of the clients I support are providing important resources or services to the community and need help to do it efficiently and accurately.”

Ann and her team worked with government entities during and after the pandemic to disburse resources to businesses, individuals, and institutions that were struggling during that time. For Ann, it’s imperative to minimize impacts on these entities’ ability to deliver essential services.

In 2019, Ann started the Change Management team within the Business Transformation Services group in P&N’s consulting department. The team has already grown from just two members to 14 and assists clients that vary in size and industry who are undergoing change and need strategic communications, process and procedure development, training, business process redesign, and more.

“We focus on the people side of things, on ensuring everyone impacted by a large organizational change feels comfortable, confident, and supported in the transition,” she says. “This in turn reduces disruption to the employees and the important work they are doing.”

As the leader of both the Change Management and Project Management teams, Ann has found empathy to be the most useful tool in leadership. Her mentors approached conversations with desire to understand others’ points of view when deciding what course of action to take, and Ann takes this effective approach as well.

Postlethwaite & Netterville (P&N)
One Galleria Blvd., Suite 2100, Metairie


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