NEW ORLEANS – Cracked screens and water damage are just a few of the unfortunate accidents that can happen at any time to a smartphone, especially during a “Throw me something mister!” situation during Mardi Gras season. According to Motorola, a smartphone display cracks every 2 seconds and 37 percent of smartphone owners have experienced the pain of a cracked or shattered display.
To help customers who may experience these issues, Verizon has opened enrollment between Jan. 11 and March 10 for customers who want the extra piece of mind provided by one of four equipment protection options.
• Total Mobile Protection: This option includes Wireless Phone Protection, which provides comprehensive coverage for the loss or theft of a device as well as any accidental physical or liquid damage a device may incur, plus Extended Warranty, which covers any mechanical and electrical malfunctions beyond the manufacturer’s warranty. This protection option also includes Tech Coach, an extensive customer support service that provides assistance for technical issues in the home including laptops, router, televisions and more.
• Total Equipment Coverage: This option includes Wireless Phone Protection, which provides comprehensive coverage for the loss or theft of a device as well as any accidental physical or liquid damage a device may incur. In addition, it includes Extended Warranty, which covers any mechanical and electrical malfunctions outside the manufacturer’s warranty.
(Not available for customers in Florida.)
• Wireless Phone Protection: This option, provided by Asurion, covers the loss or theft of a device as well as any accidental physical or liquid damage a device may incur.
• Extended Warranty: This option provides coverage for mechanical and electrical malfunctions after the manufacturer’s 12-month warranty expires.
(Not available for customers in Florida.)
“Each year, one in four customers experience loss, theft or damage of wireless devices,” Jeff Dietel, Vice President of Verizon’s Wireless Devices, said. “Smartphones and tablets are an important investment that many of us depend on to remain connected to friends, family and the office. Total Mobile Protection offers value through device coverage and mobile support.”
