Marriott in Metairie Promotes New Safety Protocols

METAIRIE – To drum up business during the pandemic, hotels citywide are doing everything they can to make potential guests feel as safe as possible. The New Orleans Marriott Metairie at Lakeway – one example among many – has introduced new cleaning and social-distancing protocols and is spreading the word about its efforts.

Marriott said that staffers are cleaning surfaces in public spaces with increased frequency using recommended cleaning agents. Hand sanitizing stations are installed at hotel entrances, front desks, elevator banks and meeting spaces. In guest rooms, workers clean all surfaces with hospital-grade disinfectants and leave disinfecting wipes in each room for guests to use.

Marriott also said it is using electrostatic sprayers and other high-tech gear to sanitize surfaces throughout the building and is also testing ultraviolet light technology for sanitizing guest keys and devices shared by associates.

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Additionally, the hotel has installed signage in public spaces to remind our guests to maintain social distancing. Partitions at check-in provide an extra level of precaution for guests and workers. Mobile technologies allow guests to check in, access their room and order room service from their own phones.

The efforts – and telling the world about them – are a key part of the hotel’s marketing strategy as the New Orleans hospitality industry attempts a comeback.

“We are proud of our hospitality leaders and workforce for their indefatigable attitude and adaptability during this unusual time,” said Stephen Perry, president and CEO of New Orleans & Company, the nonprofit charged with marketing the city to potential visitors. “The team at Marriott Metairie is demonstrating that our industry is able to overcome any challenge.” 

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