Inside The Industry: Telecommunications

Cox Communications, Southeast

Cox Communications is well-known across New Orleans as a long-time community partner and broadband communications and entertainment provider offering advanced digital video, internet, telephone, and home security and automation services. But many people don’t realize Cox is a family-owned business dating back to 1898, when the company’s founder, James M. Cox, paid $26,000 for the Dayton Evening News. What started as a newspaper business has grown to employ approximately 55,000 people across 300 businesses in the United States.

“As a 120-year-old, privately-held company, Cox answers to our customers, not shareholders,” says Anthony Pope, Senior VP and Region Manager of Cox Communications, Southeast. “Our company was founded on principles of honesty, respect, and the necessity of going above and beyond for our employees, customers, and communities we serve.”

As part of a $10 billion investment in its network to deliver industry-leading telecommunications services and customer experiences, Cox launched Panoramic WiFi in 2017. The service offers wall-to-wall, fast internet in every part of customers’ homes. Meanwhile, the company continues to delight with Contour, its highly personalized video experience featuring smart technology, including a voice-controlled remote. 

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In 2018, Cox plans to continue to deliver on its promise of keeping area residents and businesses connected. Next year will be full steam ahead for G1GABLAST, Cox’s 1-gig residential service. By the end of 2018, Cox expects G1GABLAST will be available to roughly 80 percent of the households it passes in Louisiana. Cox will continue to offer a variety of internet options and provide customers with the speeds they need. Cox Business will maintain its local presence to provide customizable telecommunications solutions for area businesses.



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