Fidelity Branch Lobbies Are Now Open

Fidelity LogoNEW ORLEANS – Fidelity Bank has reopened its branch lobbies for regular client service. The bank locations will be adhering to face-covering guidelines in their area.

The bank is asking customers to:

  • Remove their masks until they are identified by branch staff.
  • Wear masks in Orleans, Jefferson and East Baton Rouge parishes.
  • Practice social distancing by standing six feet apart.
  • Use the drive-through whenever possible – especially if they’re feeling sick.
  • Sanitize their hands at sanitation stations before and after transactions.
  • Use online banking and mobile apps features as much as possible.

To safeguard associates and clients, the bank will be:

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  • Cleaning and disinfecting branches regularly.
  • Requiring staff to wear facial coverings.
  • Installing sanitation stations



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