Entergy New Orleans to Bring Advanced Meters to Homes and Businesses

NEW ORLEANS – ​The New Orleans City Council approved Feb. 8 a multi-year plan for Entergy New Orleans to install advanced meters at homes and businesses in Orleans Parish.

Upgrading to advanced meters has numerous benefits:

  • Customers can get timely and more detailed information on their energy use.
  • Entergy New Orleans will have a clearer real-time picture of the power grid and how it is operating. Outages can be identified more accurately, so crews can arrive on the scene faster to safely make repairs.
  • With better information, customers’ billing and service questions can be answered more quickly and effectively, improving customer service.

Entergy New Orleans is currently designing and will deploy the systems and infrastructure needed to install the advanced meters.

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The actual installation of advanced meters will begin in early 2019 and will be completed by the end of 2021. This timeline is based on experiences from other utilities that have installed advanced meters and will ensure a cost-effective and high-quality deployment. For more information, visit energyfutureneworleans.com.

Entergy New Orleans’ natural gas customers also will have their gas meters retrofitted with new technology that will provide customers with data needed to better manage gas usage and help lower bills. 

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