NEW ORLEANS — Cox Communications announced the company is doubling the download speed for the majority of its high-speed internet customers in its Baton Rouge, New Orleans and Acadiana metropolitan service areas.
“Speed increases are one of many ways we continually add value for our customers,” said Anthony Pope, senior vice president and region manager of Cox Southeast. “Today, the majority of Cox customers in South Louisiana are enjoying speeds twice as fast, at no additional charge.”
Cox offers a variety of internet service plans, so households can select the option that best fits their needs.
This month, Cox doubled the download speed for three of its service plans: Starter, Essential and Preferred. The new download speed for Preferred, the company’s most popular tier of service, is now up to 100 Mbps. The Starter and Essential plans are ideal for lighter users with one to five devices connected to the home network. The new download speed for Cox Starter is up to 10 Mbps and Essential is now up to 30 Mbps.
All Cox High Speed Internet customers with these service plans will automatically receive the speed increases.
Faster speeds have been made possible by continual investments in Cox’s network coupled with the deployment of new technology and infrastructure. Cox also continues to aggressively expand the availability of its one gigabit residential internet service, G1GABLAST, with the rollout of DOCSIS 3.1 technology, allowing for a faster pace of upgrades without physically digging up and replacing most network infrastructure.
“Cox’s investment in infrastructure is paving the way for smart homes, smart businesses and smart cities that are more connected than ever before,” Pope said. “To continue to lead the broadband market and enable future growth, the company is investing $10 billion in its infrastructure over the next five years, with a focus on enhancing the customer’s experience inside and outside of the home.”
Cox is also improving the in-home WiFi experience through the Panoramic WiFi initiative, ensuring wireless internet service is “wall-to-wall” fast throughout every part of a customer’s home.
Cox’s Louisiana service area includes all or parts of 18 parishes: Acadia, Ascension, East Baton Rouge, East Feliciana, Iberia, Iberville, Jefferson, Lafayette, Livingston, Orleans, Plaquemines, St. Bernard, St. Charles, St. Martin, St. Mary, St. James, Vermilion and West Baton Rouge.
