City to Launch Satellite Services for Residents

NEW ORLEANS — The City of New Orleans announced the launch of the newly formed Office of Business & External Services satellite program for residents. As part of a gradual rollout, OBES will allow residents to do business with City Hall at select New Orleans Public Library locations.

“Providing residents more convenient access to City services is the definition of meeting people where they are. This is why we formed the Office of Business and External Services. We are committed to making it easier for residents to do business with the City, especially at a time when we are trying to fuel our economic recovery in response to the COVID-19 pandemic,” said a spokesperson.

First up, the Rosa Keller Library in Broadmoor will provide representatives from the seven agencies under OBES:

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  • Safety & Permits
  • Code Enforcement
  • Workforce Development
  • Economic Development
  • City Planning Commission
  • Historic District Landmarks Commission
  • Vieux Carré Commission

Representatives from each agency will be able to provide support for residents, including helping them access the City website, NOLA.gov, in order to more efficiently use City services. The staff available will be assisting with questions and applications, often in real time or with follow-up help. The Rosa Keller Library OBES Satellite location (4300 S Broad Ave.) will operate from 10 a.m. to 5 p.m. Tuesdays and Thursdays throughout October, starting this Tuesday, Oct. 6. Additional hours may be added as needed.

Adherence to all City of New Orleans Health Department guidelines, including mask wearing, is required. 

As the rollout progresses, the City plans to have representatives on-site at the East New Orleans Regional Library and the Algiers Regional Library. Dates and hours of operation for the additional sites will be provided in advance so residents can plan ahead, and access the library’s free parking. 

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