City Releases 2014 Year-End “ResultsNOLA” Performance Report

NEW ORLEANS – Mayor Mitch Landrieu released the 2014 year-end ResultsNOLA performance report on Friday. This is the City’s 14th comprehensive performance report and includes results from more than 350 performance measures that align to Mayor Landrieu’s strategic priorities of public safety, sustainable communities, economic development, healthy children and families and open and effective government.

         “Since taking office in 2010, we have consistently and aggressively focused our resources on our top priorities by setting goals, tracking performances and getting results,” Mayor Landrieu said. “We’ve made significant progress in many areas, such as reducing the murder rate, reducing homelessness and growing our economy. However, this report also shows the challenges that remain. Moving forward, we will continue to carefully evaluate the data in these reports to improve the services we offer and the quality-of-life for all New Orleanians.”

         The easy-to-understand report shows that City organizations met or exceeded a majority of performance targets, and 88 percent of the citywide outcomes reported are trending favorably or even.

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         Among other highlights:


• The murder rate, and overall number of murders, continued to decline in 2014. The murder rate has dropped 26 percent since Mayor Landrieu took office, and 2014 saw the lowest number of murders since 1971.

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• Homelessness in New Orleans decreased substantially from its 2010 peak. In 2014, New Orleans became the first city in the nation to end Veteran homelessness.


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• The number of tourists visiting New Orleans annually and sales tax revenue continued to climb. Sales tax revenue in 2104 increased nine percent from 2013, and the number of tourists went up three percent to 9.28 million.


• Fully 95 percent of streetlights in New Orleans were operational at year end – the highest rate since Hurricane Katrina.


         Mayor Landrieu said he remains committed to dramatically improving the accountability, transparency and performance of New Orleans City government. In January 2011, Mayor Landrieu created the Office of Performance and Accountability (OPA) to implement a performance management system in which the City sets goals, tracks performance and gets better results through data-driven management, decision making and accountability to residents.

         In July 2014, the City of New Orleans was one of 29 jurisdictions recognized for superior performance management efforts by the International City/ County Management Association (ICMA) with a Certificate of Excellence from the ICMA Center for Performance Analytics.

         In addition to the ResultsNOLA report, OPA developed a series of monthly STAT programs, or data-driven performance review meetings, for key initiatives. BlightSTAT, QualityofLifeSTAT, BottomLineSTAT ReqtoCheckSTAT and CustomerServiceSTAT meetings are open to the public.

         For more information



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